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Family Business Matters 03/03 11:40
Power in the Family Business
There will always be power dynamics at work in a family-owned company, but
those dynamics can often be more effectively managed toward a successful future.
Lance Woodbury
DTN Farm Business Adviser
Some of the most popular television shows of the last few years take place
within family businesses. Whether it's Paramount's "Yellowstone" or HBO's
"Succession," or going back a few decades to "Dallas" or "Dynasty,"
family-owned companies seem ready-made for drama.
Even if your family company isn't characterized by billion-dollar deals,
land grabs, fancy cars and airplanes, or attempted murder (do you remember who
shot J.R.?), there are still plenty of power dynamics at play. Consider the
different ways power is expressed in your family business.
-- POWER AS LEGAL AUTHORITY. One clear way power is expressed in a business
is through a company's legal entities. According to your bylaws, trust document
or operating agreement, you may be the president or chief executive officer.
You might have power of attorney, be a trustee or have enough ownership to
control the direction of the business. You have a legal right to make certain
decisions affecting how the company operates.
-- POWER AS GENERATIONAL, OR GENDER, AUTHORITY. A more subtle way power is
expressed is through age or birth order. Parents may control the business, even
if they have transferred ownership to the next generation, simply because the
younger generation respects them and defers to them on key decisions. An older
sibling might be seen as the leader because he or she came back to the business
first, regardless of whether that person is the most qualified to make certain
decisions. Sometimes, power goes to men in the family business even though a
woman might be the better leader.
-- INFORMATION AS POWER. Another form of power is one's proximity to
important information. Knowing what is going on strategically or financially
can be an advantage. For example, the sibling who knows the parents' plan for
dividing their estate can use that information to prepare for the future in
ways other siblings cannot.
-- PROXIMITY AS POWER. Related to informational power is the emotional
distance between family members. A family partner may share detailed
information with his or her spouse at home in the evenings, where other family
members can't hear the discussion. Or key decisions may get made without the
participation of all owners because of how close some partners are to one
another.
-- MONEY AS POWER. An obvious form of power lies in who controls the
checkbook. The ability to disperse or withhold funds, make purchases, take on
debt or sell assets or grain has the power to commit the business to
significant future liabilities. When this power is coupled with poor
communication, the results can be disastrous.
-- CHAOS AS POWER. My final observation about power ties back to the
television shows I mentioned but is also alive and well in most "normal" family
businesses: Power is the ability to create chaos. The person who causes drama
by throwing a fit, initiating a lawsuit, speaking inappropriately to a
customer, vendor or employee, blowing up at an in-law, withholding support or
declining to participate in any family decision but still does whatever he or
she wants holds a certain power over the rest of the participants in a family
business. Their power comes from the idea that we have certain expectations for
how family members should relate to one another, and when they violate those
expectations, we don't know how to respond.
To navigate some of the power struggles in family businesses, create clear
lines of authority, specify your expectations of others, talk about the future
and communicate regularly about important decisions.
There will always be power dynamics at work in a family-owned company, but
those dynamics can often be more effectively managed toward a successful future.
Lance Woodbury can be reached at lance.woodbury@pinionglobal.com
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